membership terms & conditions
There are no contracts for auto renewal memberships. A 30 days written notice PRIOR TO YOUR AUTO-RENEWAL DATE to cancel. You must e-mail the studio to cancel.
All memberships and packages are non-refundable and non-transferable.
Memberships starts on the date of the purchase.
Maximum of 60 days per the calendar year.
Holds must be a minimum of 10 days in length. More than one hold is permitted provided that the combined total of all holds does not exceed 60 days per the calendar year.
72 hours advance notice must be provided. Holds cannot be backdated.
Up to 4x and 8 Membership
All classes must be used prior to your next auto renewal date. Classes that are unused cannot be carried over to the next month.
If you take more than your allowed classes in 30 days your credit card will automatically be charged $20 per class. You may not pull classes from your next month.
Late Cancel window is 12 hours before the start of your scheduled class. If you late cancel or no-show, you will lose your class. No exceptions.
Unlimited Reformer Membership
You can cancel any group class 12 hours in advance, with no fee. If you do cancel a class less than 12 hours in advance, you'll be charged $20 per late cancel. If you don't cancel and don't show up to a class, you'll be charged $25 per no-show. No exception
You can reserve classes up to one month ahead of time with your drop-in package.
One-on-one can be schedule 7 days via email or by calling 416-545-7743.
You can cancel, online, via email text or by calling 416-545-7743
12 hours - ANY classes at YB and QW
24 hours - any Group class in Caledon
24 hours –any One-on-One session
When a class is fully booked, a waitlist is offered. When space becomes available, a system automated waitlist confirmation email or text message is sent – up to one hour prior to class start.
Spots that have not been taken 5 minutes after class start, may be offered to other students waiting.