membership terms & conditions

Membership Cancelation

  • There are no contracts for auto renewal memberships. A 30 days written notice PRIOR TO YOUR AUTO-RENEWAL DATE to cancel. You must e-mail the studio to cancel.

  • All memberships and packages are non-refundable and non-transferable.

  • Memberships starts on the date of the purchase.

Freezes

  • Maximum of 60 days per the calendar year.

  • Holds must be a minimum of 10 days in length. More than one hold is permitted provided that the combined total of all holds does not exceed 60 days per the calendar year.

  • 72 hours advance notice must be provided. Holds cannot be backdated.

Up to 4x and 8 Membership

  • All classes must be used prior to your next auto renewal date. Classes that are unused cannot be carried over to the next month.

  • If you take more than your allowed classes in 30 days your credit card will automatically be charged $20 per class. You may not pull classes from your next month.

  • Late Cancel window is 12 hours before the start of your scheduled class. If you late cancel or no-show, you will lose your class. No exceptions.

Unlimited Reformer Membership

  • You can cancel any group class 12 hours in advance, with no fee. If you do cancel a class less than 12 hours in advance, you'll be charged $20 per late cancel. If you don't cancel and don't show up to a class, you'll be charged $25 per no-show. No exception


general information

RESERVATIONS

You can reserve classes up to one month ahead of time with your drop-in package.

One-on-one can be schedule 7 days via email or by calling 416-545-7743.

CANCELLATION POLICY

You can cancel, online,  via email text or by calling 416-545-7743

12 hours - ANY classes

24 hours –any One-on-One session

WAITLIST

When a class is fully booked, a waitlist is offered. When space becomes available, a system automated waitlist confirmation email or text message is sent – up to one hour prior to class start.

STANDBY

Spots that have not been taken 5 minutes after class start, may be offered to other students waiting.